Hyatt Centric Juhu Mumbai
ما يقوله الضيوف
The staff were exceptionally friendly from Ketan, Rohan, Tanvi, Nisha, Shub hashish, Joel, Pal and Harish. When a Hotel has such staff whom are customer centric they should be acknowledged and recognized by management. Apologies but I forgot the name of the breakfast ladies, they were equally awesome. Their friendly demenaour and warmth made our stay most comfortable especially with the manner in which they looked after my dad whom has a prosthetic leg. The secrutiy personnel gladly assisted to his needs of smoking without any fuss or delay. I was hesitant when I made the reservation on booking.com as pictures can be misleading but the Hotel has exceeded my expectation. They wee complimentary snacks from day 1 which is unusual and had the luxury of having an iron and ironing board in the room without the need to call reception!!! Well done to Ketan and team as they have the recipe for success!!!
Kamil
ديسمبر ٢٠٢٣
The staff were amazing! Service with a smile! Ms. Khanna has got an amazing team and her efforts in building such a team shows. On the occasion when it seemed they were a little stretched, she and her management team were on the floor of the restaurant. That shows exceptional dedication!
Vishal
فبراير ٢٠٢٤
Excellent location, good accessibility, the most polite , helpful and accomodating staff I have ever come across. The rooms were spacious with comfortable beds. And the hotel was very generous with their complimentary snacks and packaged water for the whole stay. Me and my partner were visiting my family. We travelled from Australia for medical treatments as well . The staff was especially aware of this and were very kind in accomodating our special requests by personally taking responsibilities in making sure we were well looked after and comfortable. I am very grateful to them for their hospitality. Highly recommend this hotel to anyone visiting Mumbai.
Priyanka
يونيو ٢٠٢٣
Staff was remarkable. Mr. Girin Kohli who is in charge of the front office made this a truly exceptional stay and he helped make up for other members of the staff that weren’t so good. Overall would recommend the property for its location, room size and amenities in room.
Saurabh
مارس ٢٠٢٤
overall it’s a nice place, the food was good, the room was nice, staff was nice
Vladimír
مايو ٢٠٢٣
Stunning, modern decor. Comfortable and large rooms and bathrooms. The staff are impeccable and so attentive. The rooftop pool is gorgeous and such a vibe! Very near to the airport
Aaliya
يناير ٢٠٢٤
+ spacious and comfy room + top notch service + good food
Cinq77
مارس ٢٠٢٤
Firstly the hotel is beautiful, and the location is perfect for spending time in juhu, just a short walk to the beach. Very easy to reach all other areas of the city. The food was fantastic and very reasonable. But the real star of the whole experience were the staff. In the restaurant I have to give a special thank you to Vaibhav who was always kind and helpful every step of the way and to Govind for spending the time to talk to me and make me feel very welcome. I had some difficulties out in juhu with the ATM and I was instantly sent some one to help out. I cannot thank the team enough. A special thank you to Mahesh (chief security officer) and another gentleman (I'm sorry I dont have his name, he is from goa). And to the guys on the desk who facilitated my every need. Outstanding service and I will absolutely return.
Matthew
سبتمبر ٢٠٢٢
The breakfast staff were very very helpful and friendly. The food was very good too. Anindita went out of her way to make our breakfast pleasant and looked after us well.
Naina
يناير ٢٠٢٣
Breakfast buffet was amazing with a very good spread! The staff was so courteous and accommodating of my needs like early check in and late check out. They were so empathetic and pleasant including the cleaning staff. Superb customer service! Was so worth the money. The king sized bedroom was also very spacious with a sofa lounge area. The bathroom was super! The room service and food was excellent as well. We ordered dal makhani and chicken fried rice.
Pooja
أبريل ٢٠٢٣
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